Seems like the year just started but yet, its almost over... but a lot sure did happen!
2017 was met with great sadness at our Housing Authority. As you know, we lost Mary Mundt in February. Mary single-handedly ran the Section 8 program for nearly 40 years. No one will ever replace her. Without her, we’ve stumbled big time, but, we continue to learn, improve, and make adjustments along the way. We believe we are now prepared to move the program forward.
To begin with, the Housing Authority has transitioned into a new software program that allows us to process paperwork much more efficiently than we have ever been able and we are very excited about it. We have implemented direct deposit for landlords and part of the excitement is that as soon as we process the payment, if we have your email on file, an email is sent to you notifying you that the deposit was made, the amount, and for whom. The entire process takes five minutes!
The inspection module is now done on tablets and the data is transmitted in real time. Again, if we have your email, communication about the inspection (scheduling, rescheduling, and status) can be done via email. Annual and interim certifications will be able to be processed much more efficiently as well, as we learn to navigate the new system. The goal is to eventually be paperless, but one step at a time.
If we do not have your direct deposit information on file, I encourage you to submit it. Forms are located in the landlord section of this site. Payments are processed and in landlord accounts within 24 hours. There’s no more waiting for the mail and having to go to the bank. It just appears in your account! Also, if you have not submitted your email address to us, I encourage you do so as well. It makes communicating about paperwork or payments so much easier and convenient.
Residents will have more options for making rent payment other than simply mailing or dropping them off at the office. Thanks to the Resident Advisory Board, Online payments and direct debit will be a reality before the end of the year!
As we grow and continue to develop our programs and website, we welcome your suggestions and comments. Feel free to contact us and let us know your thoughts and how we can help you.